Everything about shopping

EXCHANGE / RETURN

WARRANTY CLAIM

OUT-OF-WARRANTY REPAIR

Do you need to change the size, or would you like to return the purchased item within the legal 14-day period from purchase?

• Please fill out this form.

Need to file a warranty claim for one of our products within the legal 2-year warranty period from the purchase date?

• Please make sure you purchased the product from us.
• If you purchased it from one of our retailers, you must claim the warranty with that retailer.

• Please fill out this form.

Did you accidentally tear your sleeping bag or jacket? Burn a hole in it? Or did something else break and the product is no longer under warranty? We'll take care of it!

• First, write or call us! Together we'll find out whether the damage is repairable, and if so, how and at what price.